KXT-EA & KXT-ES Business Telephone System
Full range available: KXTEA308 & KXTES824.
For voice conversation - your telephone system is an integral part of your establishment and is your main tool of communication. It is your primary link to your business partners, customers, suppliers, employees, colleagues, friends, and even family members. The KX-TEA308 and the KX-TES824 Advanced Hybrid PBX systems can cost effectively support all your personal and business communication needs. The systems come pre-configured with 3 outside (CO) lines and 8 extensions. The KX-TES824 can easily be expanded with up to 8 outside (CO) lines and 24 extensions. Both systems provide features that can satisfy the demands of the most sophisticated and cost conscious users. You can even connect a variety of communication devices, such as cordless phones, answering machines, computer modems, credit card verifiers, fax machines, and any other device that works with conventional telephone lines. Packed with so many features - the Panasonic KXTEA308 and KX-TES824 are ideal for small businesses or home offices requiring a flexible system with a high degree of sophistication.
and Efficient Features
Automatic Reception with Voice Guidance
Operator Call Traffic
KX-TES824 and KX-TEA308 support Direct Inward System Access (DISA)
functions that allows outside callers to access any extension without
going through an operator. Automatic greeting messages (3-levels) can be
recorded by the operator or manager, directing the caller to an
appropriate department or destination. For example: "Welcome to My
Company. To speak to the Sales Dept please press 1, to speak to the
Service Dept press 2, to speak to the operator press 3" (Level 1).
Then additional options can be added after each option, for example,
"To check on deliveries, press 1, for credit card orders press 2,
(Level 2). Customers can be given options on 3 different levels. Callers
can also dial the desired destination not only to an extension, but also
to a group of extensions*, or even outside lines. The DISA feature can
drastically reduce the amount of call traffic handled by the operator -
allowing the operator to spend more time with new or important
All phones in the
group will ring simultaneously, allowing any member of the group to
answer the call.
Voice Message (BV)*
Calls and Lost Messages
Voice Mail System Required
the business benefit and efficiency of using voice messaging without
adding a separate voice mail system. The optional Voice Message Card
ensures you'll never miss an important call – giving your customers
the option to leave a message when you are not available. You can
customise your voice mailbox by recording your own greetings, which will
be played when you cannot answer your phone. Your callers can simply
leave you a voice message directly into your personal mailbox, allowing
you to receive private information without relying on hand-written notes
and memos. Call Centres and Workgroups can use the common message area
for recording caller messages that can be played back later by an
operator or group member. For more advanced voice messaging needs, a
Panasonic Voice Processing System (VPS) can provide for more
professional flexibility and control.
An optional Voice
Message Card is required.
(Short Message Service) messaging is an affordable and increasingly
popular way to send text messages between fixed line and mobile
telephones. You can customise the system to allow SMS message senders to
address their messages directly to a specific user's SLT (Single Line
Telephone), ensuring the desired user receives their messages quickly,
An optional Caller ID card and an SMS-compatible telephone is required
to send and receive SMS messages. Please contact your dealer or phone
company to confirm that Short Message Service is available in your area.
ID Display on SLT's and APT's*
system is compatible with Caller ID service, which allows a user to see
the caller's information before they answer a call. This function works
on Analogue Proprietary Telephones (APT's) as well as Single Line
Telephones (SLT's) that support Caller ID display. Proprietary display
telephones can be used to also access the Caller ID log for the 20 most
recent calls (Call Log) while the system itself has 300 common logs. The
logged incoming calls can be called back easily.
An optional card is required.
contact your dealer or phone company to confirm if the Caller ID service
is available in your area.
Call Distribution (UCD) with message
the company image.
business calls will not be missed.
the operator load.
handling many incoming calls quickly and efficiently, UCD with
message allows incoming calls to be distributed uniformly to a
group of extensions. If all stations in the UCD group are busy,
the system plays a message to the caller - acting like a
receptionist or a Music-on-Hold system. If still the UCD group
remains busy, the call can be sent to a secondary DISA. This is
especially useful for an office with high incoming call traffic
with only one person to accept calls (queuing feature).
/ No Answer / Follow-Me / to Outside)
business calls will not be missed.
intercom and transferred calls to your extension can be easily
forwarded to another destination when you are on the phone or
away from your desk. Calls can be directed to a preprogrammed
number, such as your mailbox, another phone, or a mobile phone,
improving efficiency and overall customer service. Forgot to
forward your calls while in a conference room? 'Follow me'
programming allows you to remotely set Call Forwarding from
another phone at your office (e.g. meeting room), so calls to
your extension will reach you while you are away from your desk.
/ Night / Lunch Mode
system provides 'Day/Night' and 'Lunch' mode features, which can
be used to change system behaviour according to the time of day.
For example, you can designate which phones will ring for
incoming calls after hours, or prevent outgoing calls at night.
Door Openers, and Doorbells*
KX-TEA308 supports up to 2, while and the KX-TES824 supports up
to 4 doorphones. As a visitor presses a doorphone button, a
pre-assigned internal extension rings allowing the extension
user to talk to the visitor. Standard doorbells can also be
connected to the system to indicate doorphone calls with the
familiar chime. If an optional Door Opener is connected, the
extension user can even open the door and let the visitor in.
optional card is required.
system allows 5 different parties to have a telephone
conversation simultaneously. Up to 2 outside lines can join a
an extension user to notify the called extension of a message
waiting when the called extension is busy or does not answer the
call. Pressing the lit MESSAGE button of proprietary telephone
can call back the called party automatically.
Analogue Proprietary Telephone only.
system is smart enough to even detect an incoming fax
transmission - routing the call automatically to a designated
fax machine. This allows you to be able to receive faxes day or
night without a need for someone to transfer the call, and
removes any need for purchasing a special fax phone line.
can assign 5 different telephone numbers, which can override
call restrictions when making an emergency call to the
authorities - such as police, fire department, ambulance, etc.
Analogue Proprietary Telephone or Doorphone can be used as a
Room Monitor. This feature is useful for monitoring a child or
elderly person's room or for security purposes.
system supports 8 extension groups. In an extension group, the
following features can be activated.
Call Pickup: Any
member of an extension group can pick up a call directed to
another group member.
- Group: Any
member of an extension group can make a voice announcement to
another group member.
hunting group: DISA
ring group or UCD group is a specific extension group.
incoming calls for easy call handling.
ringing pattern can be selected depending on the type of call
such as an outside call, intercom call or a doorphone call.
Message Detail Recording (SMDR)
KX-TEA308 and KX-TES824 can record or print out detailed call
information such as the date, time, extension number, dialled number,
duration, etc. SMDR records can help you effectively manage call costs,
staff productivity and phone system usage. 3rd Party
Accounting packages can be used for detailed reporting.
/ Forced / Verified)
codes can be used to identify outgoing external calls for accounting and
billing purposes. The calling activities made with ID codes can be
printed out (SMDR). 'Verified Account Code' is a very useful way to
control call costs and to manage your telephone expenses more
system can be programmed to prohibit unauthorised outgoing long distance
calls by restricting certain extensions from dialling certain specific
area codes / exchange codes.
unauthorised personnel from making calls from your phone by 'locking'
outside lines and requiring a 4-digit security code before making calls.
The operator and manager are given the privilege of controlling
Electronic Station Lock at any station by using the DSS console. For
example, this feature is useful for a small hotel to block calls after
guests have checked out
system disconnects outbound calls when a preprogrammed time expires. An
alarm tone is sent to both parties 15 seconds before the assigned time
Programming, Easy Maintenance
Customisation and Maintenance
customisation and maintenance is easier than ever, thanks to the
included Panasonic KX-TEA308 and KX-TES824 Maintenance Console software.
Simply connect a PC to the system via the built-in USB or serial
(RS-232C) interface, and the software's intuitive graphic interface will
help you do the rest. The System Administrator can even program and
maintain the system while off-site, by connecting remotely to the
built-in modem. And of course, the familiar Panasonic PT Programming
interface is also available, allowing you to quickly program the system
using a PT.
system is equipped with a built-in battery interface which provides full
system operation in the event of a power failure.
An optional connecting cable is required.
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